At All Factory Wheels we strive for your complete satisfaction with your purchase. Each product we offer is backed by our industry leading warranty. If you did not receive the correct product or it did not meet your expectations, we want to hear from you. Simply call customer service, give the reason for the return and answer a few brief questions and we will gladly process your return. Remember to have your proof of purchase available when contacting customer service. Your original invoice is always the best proof of purchase. Without proof of purchase the return cannot be processed. Our priority is you!